HOUSE BILL No. 6115

 

 

June 6, 2018, Introduced by Reps. Theis and Bellino and referred to the Committee on Insurance.

 

     A bill to amend 1956 PA 218, entitled

 

"The insurance code of 1956,"

 

by amending section 2080 (MCL 500.2080), as amended by 2008 PA 513.

 

THE PEOPLE OF THE STATE OF MICHIGAN ENACT:

 

     Sec. 2080. (1) It is unlawful for any A life or accident

 

insurer authorized to do business in this state to shall not own,

 

manage, supervise, operate, or maintain a mortuary or undertaking

 

funeral establishment, or to permit its officers, agents, or

 

employees to own or maintain any such a funeral or undertaking

 

establishment.

 

     (2) Except as otherwise provided in subsection (6), it is

 

unlawful for any a life insurance , or sick or funeral benefit

 

company, or any company, corporation, or association engaged in a


similar business, to shall not contract or agree with any funeral

 

director, undertaker, or mortuary to the effect that the funeral

 

director, undertaker, or mortuary conducts the funeral of any

 

person insured by the company, corporation, or association.

 

     (3) A funeral establishment, cemetery, or seller shall must

 

not be licensed as an insurance producer under chapter 12 other

 

than as a limited licensee pursuant to under this subsection and

 

chapter 12. A funeral establishment, cemetery, or seller shall must

 

not be a limited life insurance producer unless that funeral

 

establishment, cemetery, or seller provides a written assurance to

 

the commissioner director at the time of application for the

 

limited licensure and with each license renewal that he or she has

 

read and understands the conditions contained in subsection (9) and

 

agrees to comply with those conditions. A person licensed as a

 

limited life insurance producer under this subsection and chapter

 

12 is authorized and licensed to sell only an associated life

 

insurance policy or annuity contract and is not authorized or

 

licensed to sell any other type of insurance policy or annuity

 

contract. A person licensed as a limited life insurance producer

 

under this subsection and chapter 12 to sell associated life

 

insurance policies or annuity contracts shall not sell cemetery

 

goods or services or funeral goods or services unless all of the

 

conditions provided in subsection (9) are met. A person licensed as

 

a life insurance producer, other than a limited life insurance

 

producer, shall not sell cemetery goods or services or funeral

 

goods or services or be associated with a funeral establishment,

 

cemetery, or seller. Notwithstanding any other provision in this


act, a funeral establishment, cemetery, or seller may advise

 

customers or potential customers of the availability of life

 

insurance, the proceeds of which may be assigned pursuant to under

 

subsection (6), and may provide application forms and other

 

information in regard to that life insurance. If an application

 

form is provided, the funeral establishment, cemetery, or seller

 

shall also provide to the person a list annually prepared by the

 

commissioner setting forth the life insurance companies offering in

 

Michigan associated life insurance policies or annuity contracts.

 

The list shall include the name, address, and telephone number of a

 

producer for each of the life insurance companies listed. The list

 

also shall include a statement that a person who is insured under

 

any life insurance policy or annuity contract may assign all or a

 

portion of the proceeds, not to exceed the amount provided in

 

subsection (6)(g), of the existing life insurance policy or annuity

 

contract for the payment of funeral services or goods or cemetery

 

services or goods to any funeral establishment, cemetery, or seller

 

that has accepted any other assignment of an associated life

 

insurance policy or annuity contract during that calendar year. The

 

funeral establishment, cemetery, or seller shall accept an

 

assignment on of the proceeds from any associated or nonassociated

 

life insurance policy or annuity contract pursuant to under

 

subsection (6). , and this requirement on the funeral

 

establishment, cemetery, or seller shall be set forth in the

 

statement prepared by the commissioner. The assignor or the person

 

or persons legally entitled to make funeral arrangements for the

 

person whose life was insured may contract with the funeral


establishment, cemetery, or seller of his or her choice for the

 

rendering of the funeral goods or services or cemetery goods or

 

services. Except as otherwise provided in this subsection, each

 

associated life insurance policy or annuity contract delivered or

 

issued for delivery in this state shall must have a death benefit

 

that is sufficient to cover the initial contract price of the

 

cemetery goods or services or funeral goods or services and that

 

increases at an annual rate of not less than the consumer price

 

index. Consumer Price Index. However, a life insurer may provide an

 

associated life insurance policy or annuity contract with a limited

 

death benefit to an insured who does not meet insurance

 

requirements for a policy that provides immediate full coverage or

 

who chooses not to answer medical questions required for a policy

 

that provides immediate full coverage. An associated life insurance

 

policy or annuity contract with a limited death benefit shall must

 

disclose in boldfaced type that the death benefit will not be

 

sufficient to cover the initial contract price for the cemetery

 

goods and services or funeral goods and services for a period of up

 

to 2 years if the premium is not paid in full and that during this

 

period the price for those goods and services may increase at a

 

rate higher than the increase in the consumer price index Consumer

 

Price Index for this period.

 

     (4) A person shall must not be designated as the beneficiary

 

in any policy of life or accident insurance whereby under which the

 

beneficiary, directly or indirectly, shall, must, in return for all

 

or a part of the proceeds of the policy of insurance, furnish

 

cemetery services or goods or funeral services or goods in


connection therewith.with the policy.

 

     (5) Except as otherwise provided in subsection (6), it shall

 

be unlawful for any a life, or accident, or sick, or funeral

 

benefit company, or any other person, company, corporation, or

 

association, to shall not offer or furnish goods or services or

 

anything but money to its insureds or to his or her heirs,

 

representatives, attorneys, relatives, associates, or assigns in

 

any connection with, or by way of, encumbrance, assignment,

 

payment, settlement, satisfaction, discharge, or release of any

 

insurance policy. However, this subsection does not prohibit any a

 

company, corporation, or association from furnishing medical,

 

surgical, or hospital service.

 

     (6) Notwithstanding any other provision in this act, a life

 

insurer may write a life insurance policy or annuity contract that

 

is subject to an assignment of the proceeds of the insurance policy

 

or annuity contract as payment for cemetery services or goods or

 

funeral services or goods as provided in this subsection regardless

 

of the relationship between the life insurer and the assignee. An

 

assignment of the proceeds of the insurance policy or annuity

 

contract pursuant to under this subsection shall must be in writing

 

on a form approved by the commissioner. director. A predeath

 

assignment of the proceeds of a life insurance policy or annuity

 

contract as payment for cemetery services or goods or funeral

 

services or goods is void unless all of the following conditions

 

and criteria are met:

 

     (a) The assignment is an inseparable part of the contract for

 

the cemetery services or goods or funeral services or goods for


which the assigned proceeds serve as payment.

 

     (b) The assignment is revocable by the assignor, the

 

assignor's successor , or, if the assignor is the insured, by the

 

representative of the insured's estate prior to before the

 

provision of the cemetery services or goods or funeral services or

 

goods.

 

     (c) The contract for funeral services or goods or cemetery

 

services or goods and the assignment provide that upon on

 

revocation of the assignment, the contract for the cemetery

 

services or goods or funeral services or goods is revoked and

 

cemetery services or goods or funeral services or goods may be

 

obtained from any cemetery, funeral establishment, or seller.

 

     (d) The assignment contains the following disclosure in

 

boldfaced type:

 

     "This assignment may be revoked by the assignor or assignor's

 

successor or, if the assignor is also the insured and deceased, by

 

the representative of the insured's estate before the rendering of

 

the cemetery services or goods or funeral services or goods. If the

 

assignment is revoked, the death benefit under the life insurance

 

policy or annuity contract shall will be paid in accordance with

 

the beneficiary designation under the insurance policy or annuity

 

contract."

 

     (e) The assignment provides for all of the following:

 

     (i) That the actual price of the cemetery services or goods or

 

funeral services or goods delivered at the time of death may be

 

more than or less than the price set forth in the assignment.

 

     (ii) For the assignment of an associated life insurance policy


or annuity contract, that any increase in the price of the cemetery

 

services or goods or funeral services or goods does not exceed the

 

ultimate death benefit under the life insurance policy or annuity

 

contract. This requirement does not apply to an insurance policy or

 

annuity contract with a limited death benefit during the period

 

that the limited death benefit is in effect. During this period,

 

neither the beneficiary nor and the seller is are not obligated to

 

fulfill the terms of the contract for the cemetery services or

 

goods or funeral services or goods for which the assigned proceeds

 

serve as payment and the assignment of the associated life

 

insurance policy or annuity contract may be revoked.

 

     (iii) For the assignment of a nonassociated life insurance

 

policy or annuity contract, that any increase in the price of the

 

cemetery services or goods or the funeral services or goods shall

 

must not exceed the consumer price index Consumer Price Index or

 

the retail price list in effect when the death occurs, whichever is

 

less.

 

     (iv) That if the ultimate death benefit under a the life

 

insurance policy or annuity contract exceeds the price of the

 

cemetery services or goods or funeral services or goods at the time

 

of performance, the excess amount shall must be distributed to the

 

beneficiary designated under the life insurance policy or annuity

 

contract or the insured's estate.

 

     (v) That any addition to or modification of the contract for

 

cemetery services or goods or funeral services or goods does not

 

revoke the assignment or the contract for the cemetery services or

 

goods or funeral services or goods that are not affected by the


addition or modification for which the assigned proceeds are

 

payment unless the assignment is revoked.

 

     (f) The assignment is limited to that portion of the proceeds

 

of the life insurance policy or annuity contract that is needed to

 

pay for the cemetery services or goods or funeral services or goods

 

for which the assignor has contracted.

 

     (g) For an associated life insurance policy or annuity

 

contract, the death benefit of the life insurance policy or annuity

 

contract subject to the assignment does not exceed $5,000.00 when

 

the first premium payment is made on the life insurance policy or

 

annuity contract. For a nonassociated life insurance policy or

 

annuity contract, the initial amount of proceeds assigned does not

 

exceed $5,000.00. The maximum amounts in this subdivision shall

 

must be adjusted annually in accordance with the consumer price

 

index.Consumer Price Index.

 

     (h) The assignment shall must contain the dispute resolution

 

rights in subsection (8). After the death of the insured but before

 

the cemetery services or goods or funeral services or goods are

 

provided, the funeral establishment, cemetery, or seller shall

 

provide to a representative of the insured's estate a separate

 

document entitled, "dispute resolution disclosure statement," which

 

shall that must clearly set forth the dispute resolution rights in

 

subsection (8). The dispute resolution disclosure statement shall

 

must be filed with the commissioner director and shall be is

 

considered approved unless disapproved within 30 days after the

 

submission. The language used to set forth the dispute resolution

 

rights in subsection (8) shall must be written in a manner


calculated to be that is understood by a person of ordinary

 

intelligence.

 

     (i) The assignor and not the assignee is responsible for

 

making the premium payments due on the life insurance policy or

 

annuity contract. This subdivision does not apply to an insurance

 

producer when acting as a fiduciary pursuant to under section 1207.

 

     (j) After the death of the insured but before the cemetery

 

services or goods or funeral services or goods are provided, the

 

representative of the insured's estate is provided with a current

 

price list for the cemetery services or goods or funeral services

 

or goods provided pursuant to under the assignment.

 

     (k) At the time the assignment is made, the assignee complies

 

with the price disclosure rules of the federal trade commission

 

Federal Trade Commission prescribed in 16 CFR part 453 whether or

 

not the rules by their own terms apply to the offering.

 

     (l) At the time the assignment is made, the assignor certifies

 

that the insured does not have in effect other life insurance

 

policies or annuity contracts that have been assigned as payment

 

for cemetery goods or services or funeral goods or services which

 

together with the additional assignment would have an aggregate

 

face value in excess of the limitation provided in subdivision (g).

 

     (m) For the assignment of a nonassociated life insurance

 

policy or annuity contract, the assignment complies with both of

 

the following:

 

     (i) The assignment is sufficient to cover the initial contract

 

price of the cemetery goods or services or funeral goods or

 

services.


     (ii) The assignment provides that any increase in the price of

 

the cemetery services or goods or the funeral services or goods

 

shall must not exceed the consumer price index Consumer Price Index

 

or the retail price list in effect when the death occurs, whichever

 

is less.

 

     (7) An insurer or an insurance producer shall not make a false

 

or misleading statement, oral or written, regarding an assignment

 

subject to subsection (6) or regarding the rights or obligations of

 

any party or prospective party to the assignment. An insurer or an

 

insurance producer shall not advertise or promote an assignment

 

subject to subsection (6) in a manner that is false, misleading,

 

deceptive, or unfair. The commissioner director shall promulgate

 

rules regulating the solicitation of plans promoting assignments

 

subject to subsection (6) to protect against solicitations that are

 

intimidating, vexatious, fraudulent, or misleading, or which take

 

unfair advantage of a person's ignorance or emotional

 

vulnerability.

 

     (8) After the cemetery services or goods or funeral services

 

or goods that are subject to an assignment under this section are

 

provided, the funeral establishment, cemetery, or seller shall

 

provide to a representative of the insured's estate a statement to

 

be signed by the representative of the insured's estate authorizing

 

the release of the assignment proceeds for the payment of the

 

cemetery services or goods or funeral services or goods. The

 

insurer shall release to the funeral establishment, cemetery, or

 

seller the assignment proceeds upon on receipt of the authorization

 

statement signed by a representative of the insured's estate. If a


representative of the insured's estate fails to sign the

 

authorization statement, the following shall must take place:

 

     (a) The funeral establishment, cemetery, or seller shall

 

provide the representative of the insured's estate with a dispute

 

resolution notice, a copy of which is to be sent to the insurer and

 

the commissioner director that states all of the following:

 

     (i) That the funeral establishment, cemetery, or seller has

 

provided the cemetery services or goods or funeral services or

 

goods.

 

     (ii) That a representative of the insured's estate has refused

 

to authorize the insurer to release the assignment proceeds for the

 

payment of the cemetery services or goods or funeral services or

 

goods.

 

     (iii) That a representative of the insured's estate may seek

 

arbitration to resolve the payment dispute.

 

     (b) Upon On the receipt of the dispute resolution notice

 

described in subdivision (a), the insurer shall retain the

 

assignment proceeds for 30 days. The insurer shall release the

 

assignment proceeds to the funeral establishment, cemetery, or

 

seller if after the expiration of the 30 days the insurer is not

 

informed that arbitration proceedings have been commenced, or

 

pursuant to the award of the arbitrator.

 

     (c) The funeral establishment, cemetery, seller, or a

 

representative of the insured's estate may commence arbitration

 

proceedings to determine the disposition of the assignment

 

proceeds. Arbitration shall must be conducted pursuant to under the

 

rules and procedures of the American arbitration association.


Arbitration Association. Expenses of the arbitration shall must be

 

shared equally by the insured's estate and the assignee unless

 

otherwise ordered by the arbitrator.

 

     (d) Nothing in this This subsection limits does not limit the

 

right of any party involved in the payment dispute to seek other

 

recourse permitted by law.

 

     (9) A life insurance producer shall not sell or solicit the

 

sale of a life insurance policy or annuity contract with the

 

intention of having the purchaser assign the proceeds of the policy

 

or contract to a funeral establishment, cemetery, or seller with

 

which the producer is associated unless all of the following

 

conditions are met:

 

     (a) The producer discloses in writing to the purchaser the

 

nature of his or her association with the funeral establishment,

 

cemetery, or seller and that both the funeral establishment,

 

cemetery, or seller and the producer will or may profit from the

 

transaction, if that is the case.

 

     (b) A funeral establishment, cemetery, or seller that accepts

 

assignments pursuant to under subsection (6) shall also offer

 

offers to sell or provide cemetery goods or services or funeral

 

goods or funeral services pursuant to under prepaid funeral

 

contracts as provided in the prepaid funeral and cemetery sales

 

act, 1986 PA 255, MCL 328.211 to 328.235, or pursuant to under the

 

trust provisions of the cemetery regulation act, 1968 PA 251, MCL

 

456.521 to 456.543.

 

     (c) If the contemplated assignment is to be made to pay the

 

cost of cemetery goods or services or funeral goods or funeral


services, the producer shall disclose discloses in writing to the

 

purchaser that the cemetery goods or services or funeral goods or

 

services may also be purchased prior to before death by making

 

payment directly to a funeral establishment, cemetery, or seller

 

who will hold funds in escrow for the benefit of the purchaser

 

pursuant to under the prepaid funeral and cemetery sales act, 1986

 

PA 255, MCL 328.211 to 328.235, or in trust pursuant to the

 

provisions of under the cemetery regulation act, 1968 PA 251, MCL

 

456.521 to 456.543. The written disclosure shall must also state

 

that upon on cancellation of the prepaid funeral contract, the

 

purchaser is entitled to a refund of at least 90% of the principal

 

and income earned.

 

     (d) The sale of cemetery goods or services or funeral goods or

 

services shall is not be conditioned on the purchaser buying or

 

agreeing to buy a life insurance policy or annuity contract or on

 

the assignment of the proceeds of the policy or contract to that

 

funeral establishment, cemetery, or seller.

 

     (e) The sale of a life insurance policy or annuity contract

 

shall is not be conditioned on the purchaser buying or agreeing to

 

buy cemetery goods or services or funeral goods or services from

 

the funeral establishment, cemetery, or seller with which the

 

producer is associated or on the assignment of the proceeds of the

 

policy or contract to that funeral establishment, cemetery, or

 

seller.

 

     (f) A discount from the current price of cemetery goods or

 

services or funeral goods or services shall is not be offered as an

 

inducement to purchase or assign a life insurance policy or annuity


contract.

 

     (g) The life insurance policy or annuity contract sold by the

 

producer may be canceled by the purchaser within 10 days after the

 

receipt of the policy or annuity contract, in which event a full

 

refund of all premiums shall will be paid to the purchaser.

 

     (h) The producer shall disclose discloses in writing to the

 

purchaser that the funeral establishment, cemetery, or seller with

 

which the producer is associated will accept assignments of life

 

insurance policies or annuity contracts sold by any other licensed

 

producer.

 

     (10) The commissioner director or any other person, in order

 

to force compliance with subsection (6) or (7), may bring an action

 

in a circuit court in any county in which the assignee or insurance

 

producer or any other person has solicited or sold a life insurance

 

policy or annuity contract that is assigned pursuant to under

 

subsection (6), whether or not that person has purchased the life

 

insurance policy or annuity contract or is personally aggrieved by

 

a violation of this section. The court may award damages and issue

 

equitable orders in accordance with the Michigan court rules to

 

restrain conduct in violation of this section.

 

     (11) Any A person violating any of the provisions of that

 

violates this section is guilty of a misdemeanor, and each

 

violation shall be a separate offense and upon punishable on

 

conviction shall be punished by a fine not exceeding $1,000.00 or

 

by imprisonment for not more than 6 months, or both, such fine and

 

imprisonment within the discretion of the courts. Each violation is

 

a separate offense.


     (12) In addition to the penalty provided in subsection (11),

 

if, after a hearing conducted pursuant to under the administrative

 

procedures act of 1969, 1969 PA 306, MCL 24.201 to 24.328, the

 

commissioner director determines a person has violated this

 

section, the commissioner director may order the person to pay a

 

civil fine of not more than $10,000.00 for each violation and may

 

also impose other sanctions provided pursuant to under chapter 12.

 

The money collected under this subsection shall must be deposited

 

in the funeral consumers education and advocacy fund. The funeral

 

consumers education and advocacy fund is created within the office

 

of financial and insurance regulation. department. The fund shall

 

be administered by the commissioner. director shall administer the

 

fund. The money in the fund shall must be used to do both of the

 

following:

 

     (a) To promote the education of consumers concerning the

 

prearrangement and purchase of cemetery or funeral services or

 

goods through the purchase and assignment of life insurance or

 

annuity contracts.

 

     (b) To provide legal assistance to persons who were injured as

 

a result of a violation of this section.

 

     (13) For purposes of this section, a life insurance producer

 

is associated with a funeral establishment, cemetery, or seller if

 

any of the following apply:

 

     (a) The producer is a funeral establishment, cemetery, or

 

seller.

 

     (b) The producer owns an interest, directly or indirectly, in

 

a corporation or other entity that holds an interest in a funeral


establishment, cemetery, or seller.

 

     (c) The producer is an officer, employee, or agent of a

 

funeral establishment, cemetery, or seller.

 

     (d) The producer is an officer, employee, or agent of a

 

corporation or other entity that holds an interest, either directly

 

or indirectly, in a funeral establishment, cemetery, or seller, or

 

in a corporation or other entity that holds an interest, directly

 

or indirectly, in a corporation or other entity that holds an

 

interest in a funeral establishment, cemetery, or seller.

 

     (14) As used in this section:

 

     (a) "Associated life insurance policy or annuity contract" is

 

a life insurance policy or annuity contract that is marketed,

 

designed, and intended to be assigned as payment for cemetery goods

 

or services or funeral goods or services.

 

     (b) "Casket" means any box or container consisting of 1 or

 

more parts in which a dead human body is placed prior to before

 

interment, entombment, or cremation which that may or may not be

 

permanently interred, entombed, or cremated with the dead human

 

body. A permanent interment or entombment receptacle designed or

 

intended for use without a cemetery burial vault or other outside

 

container shall is also be considered a casket.

 

     (c) "Catafalque" means an ornamental or decorative object or

 

structure placed beneath, over, or around a casket, vault, or a

 

dead human body prior to before final disposition of the dead human

 

body.

 

     (d) "Cemetery" means that term as defined in but not

 

necessarily regulated under section 2 of the cemetery regulation


act, 1968 PA 251, MCL 456.522, or an officer, agent, or employee

 

thereof.

 

     (e) "Cemetery burial vault or other outside container" means a

 

box or container used solely at the place of interment to

 

permanently surround or enclose a casket and to support the earth

 

above the casket after burial.

 

     (f) "Cemetery goods" means land or interests in land, crypts,

 

lawn crypts, mausoleum crypts, or niches that are sold by a

 

cemetery. In addition, cemetery goods include cemetery burial

 

vaults or other outside containers, markers, monuments, urns, and

 

merchandise items used for the purpose of memorializing a decedent

 

and placed on or in proximity to a place of interment or entombment

 

of a casket, catafalque, or vault or to a place of inurnment which

 

that are sold by a cemetery.

 

     (g) "Cemetery services" means those services customarily

 

performed by a cemetery.

 

     (h) "Combination unit" means any product consisting of a unit

 

or a series of units designed or intended to be used together as

 

both a casket and as a permanent burial receptacle.

 

     (i) "Consumer price index" Price Index" means the annual

 

average percentage increase in the Detroit consumer price index

 

Consumer Price Index for all items for the prior 12-month period as

 

reported by the United States department Department of labor Labor

 

and as certified by the commissioner.director.

 

     (j) "Funeral establishment" means a funeral establishment or a

 

person who that is engaged in the practice of mortuary science as

 

those terms are defined in section 1801 of the occupational code,


1980 PA 299, MCL 339.1801, or an officer, agent, or employee

 

thereof.of the funeral establishment or person.

 

     (k) "Funeral goods" means items of merchandise which that will

 

be used in connection with a funeral or an alternative to a funeral

 

or final disposition of human remains including, but not limited

 

to, caskets, other burial containers, combination units, and

 

catafalques. Funeral goods does not include cemetery goods.

 

     (l) "Funeral services" means services customarily performed by

 

a person who is licensed pursuant to sections 1801 to 1812 under

 

article 18 of the occupational code, 1980 PA 299, MCL 339.1801 to

 

339.1812. Funeral services includes, but is not limited to, care of

 

human remains, embalming, preparation of human remains for final

 

disposition, professional services relating to a funeral or an

 

alternative to a funeral or final disposition of human remains,

 

transportation of human remains, limousine services, use of

 

facilities or equipment for viewing human remains, visitation,

 

memorial services, or services used in connection with a funeral or

 

alternative to a funeral, coordinating or conducting funeral rites

 

or ceremonies, and other services provided in connection with a

 

funeral, alternative to a funeral, or final disposition of human

 

remains.

 

     (m) "Limited death benefit" means the sum payable upon on the

 

insured's death during not more than the first 2 years that an

 

associated life insurance policy or annuity contract is in effect

 

that is less than the amount necessary to cover the initial

 

contract price of cemetery goods and services or funeral goods and

 

services, but that provides for a minimum benefit as follows:


     (i) During the first year of the contract, not less than 25%

 

of the initial contract price of cemetery goods and services or

 

funeral goods and services.

 

     (ii) During the second year of the contract, not less than 50%

 

of the initial contract price of cemetery goods and services or

 

funeral goods and services.

 

     (n) "Nonassociated life insurance policy or annuity contract"

 

means a life insurance policy or annuity contract that is not

 

marketed to be assigned, designed to be assigned, or intended to be

 

assigned as payment for cemetery goods or services or funeral goods

 

or services.

 

     (o) "Representative of the insured's estate" means the person

 

or persons legally entitled to make the funeral arrangements for

 

the person whose life was insured.

 

     (p) "Seller" means a person who that offers to sell cemetery

 

goods or services or funeral goods or services or any agent,

 

officer, or employee thereof.of the person.