SENATE BILL No. 306

 

 

March 24, 2011, Introduced by Senator HUNE and referred to the Committee on Insurance.

 

 

 

     A bill to amend 1956 PA 218, entitled

 

"The insurance code of 1956,"

 

(MCL 500.100 to 500.8302) by adding section 2110c.

 

THE PEOPLE OF THE STATE OF MICHIGAN ENACT:

 

     Sec. 2110c. (1) As used in this section, "third party biller"

 

means any person that meets all of the following:

 

     (a) Provides automobile glass repair or replacement services

 

directly or through any other business entity that is related to or

 

affiliated with the third party biller either by stock ownership,

 

license agreement, franchise agreement, or direct family ownership.

 

     (b) Is not an automobile insurer.

 

     (c) Processes, pays, administers, or monitors the payment of

 

automobile glass claims on behalf, directly or indirectly, of an

 

automobile insurer with a certificate of authority in this state.

 


     (2) An automobile insurer or producer shall not permit a third

 

party biller to also provide automobile glass repair or replacement

 

services for the insurer unless the third party biller adopts and

 

follows, when processing, paying, administering, or monitoring an

 

automobile glass repair or replacement service for the automobile

 

insurer or producer, a code of conduct that complies with all of

 

the following:

 

     (a) If an insured states a preference for an automobile glass

 

repair or replacement facility and that facility is, if applicable,

 

a network provider for the automobile insurer, no other repair or

 

replacement facility shall be suggested.

 

     (b) If an insured does not state a preference for an

 

automobile glass repair or replacement facility, or if the

 

preferred repair or replacement facility is not, if applicable, a

 

network facility for the automobile insurer, the third party biller

 

shall suggest 3 automobile glass repair or replacement facilities.

 

The 3 automobile glass repair or replacement facilities shall be,

 

if applicable, network facilities, and shall be suggested on an

 

objective basis that alternates between all automobile glass repair

 

or replacement facilities in the network and that is designed to

 

not give a preference to glass repair or replacement facilities

 

that are related to or affiliated with, as described in subsection

 

(1)(a), the third party biller that has responsibility for

 

suggesting the glass repair or replacement facility to the insured.

 

     (c) The third party biller shall not promote or otherwise

 

discuss its own or any affiliated automobile glass repair or

 

replacement facilities, including, but not limited to, discussions

 


concerning national warranties, deductibles, waivers, or cash

 

pricing offered by those facilities.

 

     (d) The third party biller will not close its network to new

 

applicants if the network contains glass repair or replacement

 

facilities that are related to or affiliated with, as described in

 

subsection (1)(a), the third party biller.

 

     (3) Each third party biller shall file with the commissioner,

 

by the fifteenth date of each month, information as prescribed by

 

the commissioner as necessary for the commissioner to enforce this

 

section and section 2110b, including, but not limited to, all of

 

the following:

 

     (a) All scripts used by the third party biller for training

 

employees and for employee use in handling automobile glass repair

 

and replacement claims.

 

     (b) Statements of ownership and all third party biller

 

contracts with automobile insurers or producers.

 

     (c) Total number of automobile glass repair or replacement

 

claims for each automobile insurer that were processed, paid,

 

administered, or monitored in the immediately preceding month.

 

     (d) Whether a claim in the immediately preceding month was for

 

glass repair or glass replacement.

 

     (e) The number of glass repair or replacement claims in the

 

immediately preceding month that were processed for each automobile

 

insurer pursuant to subsection (2)(a) and the names of those

 

automobile glass repair or replacement facilities.

 

     (f) The number of glass repair or replacement claims in the

 

immediately preceding month that were processed for each automobile

 


insurer pursuant to subsection (2)(b), the listed facility names

 

given to the insured, and the name of the chosen facility.

 

     Enacting section 1. This amendatory act takes effect July 1,

 

2011.