HB-4314, As Passed House, May 26, 2011HB-4314, As Passed Senate, May 26, 2011

 

 

 

 

 

 

 

 

 

 

 

SENATE SUBSTITUTE FOR

 

HOUSE BILL NO. 4314

 

 

 

 

 

 

 

 

 

 

 

     A bill to amend 1991 PA 179, entitled

 

"Michigan telecommunications act,"

 

by amending sections 101, 102, 103, 201, 202, 205, 210, 213, 303,

 

304, 305, 305a, 305b, 309, 310a, 313, 315, 316, 353a, 401, 502, and

 

503 (MCL 484.2101, 484.2102, 484.2103, 484.2201, 484.2202,

 

484.2205, 484.2210, 484.2213, 484.2303, 484.2304, 484.2305,

 

484.2305a, 484.2305b, 484.2309, 484.2310a, 484.2313, 484.2315,

 

484.2316, 484.2353a, 484.2401, 484.2502, and 484.2503), sections

 

101, 102, 103, 201, 202, 205, 210, 213, 303, 304, 305, 309, 315,

 

316, 401, and 502 as amended and sections 305a, 305b, 310a, and

 

353a as added by 2005 PA 235 and section 503 as amended by 2000 PA

 

295, and by adding section 305c; and to repeal acts and parts of

 

acts.

 

THE PEOPLE OF THE STATE OF MICHIGAN ENACT:

 


     Sec. 101. (1) This act shall be known and may be cited as the

 

"Michigan telecommunications act".

 

     (2) The purpose of this act is to do all of the following:

 

     (a) Ensure that every person has access to just, reasonable,

 

and affordable basic residential telecommunication service.

 

     (b) Allow and encourage competition to determine the

 

availability, prices, terms, and other conditions of providing

 

telecommunication services.

 

     (c) Restructure regulation to focus on price and quality of

 

service and not on the provider. Supplement existing state and

 

federal law regarding antitrust, consumer protection, and fair

 

trade to provide additional safeguards for competition and

 

consumers.

 

     (c) (d) Encourage the introduction of new services, the entry

 

of new providers, the development of new technologies, and increase

 

investment in the telecommunication infrastructure in this state

 

through incentives to providers to offer the most efficient

 

services and products.

 

     (d) (e) Improve the opportunities for economic development and

 

the delivery of essential services including education and health

 

care.

 

     (f) Streamline the process for setting and adjusting the rates

 

for regulated services that will ensure effective rate review and

 

reduce the costs and length of hearings associated with rate cases.

 

     (e) (g) Encourage the use of existing educational

 

telecommunication networks and networks established by other

 

commercial providers as building blocks for a cooperative and

 


efficient statewide educational telecommunication system.

 

     (f) (h) Ensure effective and timely review and disposition of

 

disputes between telecommunication providers.

 

     (g) (i) Authorize actions to encourage the development of a

 

competitive telecommunication industry.

 

     Sec. 102. As used in this act:

 

     (a) "Access service" means access to a local exchange network

 

for the purpose of enabling a provider to originate or terminate

 

telecommunication services within the local exchange. Except for

 

end-user common line services, access service does not include

 

access service to a person who is not a provider.

 

     (b) "Basic local exchange service" or "local exchange service"

 

means the provision of an access line and usage within a local

 

calling area for the transmission of high-quality 2-way interactive

 

switched voice or data communication.

 

     (c) "Broadband service" means a retail service capable of

 

transmitting data over an access line at a rate greater than 200

 

kilobits per second.

 

     (d) "Cable service" means 1-way transmission to subscribers of

 

video programming or other programming services and subscriber

 

interaction for the selection of video programming or other

 

programming services.

 

     (e) "Commission" means the Michigan public service commission.

 

     (f) "Contested case" or "case" means a proceeding as defined

 

in section 3 of the administrative procedures act of 1969, 1969 PA

 

306, MCL 24.203.

 

     (g) "Educational institution" means a public educational

 


institution or a private non-profit educational institution

 

approved by the department of education to provide a program of

 

primary, secondary, or higher education, a public library, or a

 

nonprofit association or consortium whose primary purpose is

 

education. A nonprofit association or consortium under this

 

subdivision shall consist of 2 or more of the following:

 

     (i) Public educational institutions.

 

     (ii) Nonprofit educational institutions approved by the

 

department of education.

 

     (iii) The state board of education.

 

     (iv) Telecommunication providers.

 

     (v) A nonprofit association of educational institutions or

 

consortium of educational institutions.

 

     (h) "End user" means the retail subscriber of a

 

telecommunication service.

 

     (i) "Energy management services" means a service of a public

 

utility providing electric power, heat, or light for energy use

 

management, energy use control, energy use information, and energy

 

use communication.

 

     (j) "Exchange" means 1 or more contiguous central offices and

 

all associated facilities within a geographical area in which basic

 

local exchange service is offered by a provider.

 

     (k) "Information services" or "enhanced services" means the

 

offering of a capability for generating, acquiring, storing,

 

transforming, processing, retrieving, utilizing, or making

 

available information, including energy management services, that

 

is conveyed by telecommunications. Information services or enhanced

 


services do not include the use of such that capability for the

 

management, control, or operation of a telecommunications system or

 

the management of a telecommunications service.

 

     (l) "Interconnection" means the technical arrangements and

 

other elements necessary to permit the connection between the

 

switched networks of 2 or more providers to enable a

 

telecommunication service originating on the network of 1 provider

 

to terminate on the network of another provider.

 

     (m) "License" means a license issued pursuant to under this

 

act.

 

     (n) "Line" or "access line" means the medium over which a

 

telecommunication user connects into the local exchange.

 

     (o) "Local calling area" means a geographic area encompassing

 

1 or more local communities as described in maps, tariffs, or rate

 

schedules filed with and approved by the commission.

 

     (p) "Local directory assistance" means the provision by

 

telephone of a listed telephone number within the caller's area

 

code.

 

     (q) "Local exchange rate" means the monthly and usage rate,

 

including all necessary and attendant charges, imposed for basic

 

local exchange service to customers.

 

     (r) "Loop" means the transmission facility between the network

 

interface on a subscriber's premises and the main distribution

 

frame in the servicing central office.

 

     (s) "Operator service" means a telecommunication service that

 

includes automatic or live assistance to a person to arrange for

 

completion and billing of a telephone call originating within this

 


state that is specified by the caller through a method other than 1

 

of the following:

 

     (i) Automatic completion with billing to the telephone from

 

which the call originated.

 

     (ii) Completion through an access code or a proprietary account

 

number used by the person, with billing to an account previously

 

established with the provider by the person.

 

     (iii) Completion in association with directory assistance

 

services.

 

     (t) "Operator service provider" or "OSP" means a provider of

 

operator service.

 

     (u) "Payphone service" means a telephone call provided from a

 

public, semipublic, or individually owned and operated telephone

 

that is available to the public and is accessed by the depositing

 

of coin or currency or by other means of payment at the time the

 

call is made.

 

     (v) "Person" means an individual, corporation, partnership,

 

association, governmental entity, or any other legal entity.

 

     (w) "Person with disabilities" means a person an individual

 

who has 1 or more of the following physical characteristics:

 

     (i) Blindness.

 

     (ii) Inability to ambulate more than 200 feet without having to

 

stop and rest during any time of the year.

 

     (iii) Loss of use of 1 or both legs or feet.

 

     (iv) Inability to ambulate without the prolonged use of a

 

wheelchair, walker, crutches, braces, or other device required to

 

aid mobility.

 


     (v) A lung disease from which the person's individual's

 

expiratory volume for 1 second, when measured by spirometry, is

 

less than 1 liter, or from which the person's individual's arterial

 

oxygen tension is less than 60 mm/hg of room air at rest.

 

     (vi) A cardiovascular disease from which the person individual

 

measures between 3 and 4 on the New York heart classification

 

scale, or from which a marked limitation of physical activity

 

causes fatigue, palpitation, dyspnea, or anginal pain.

 

     (vii) Other diagnosed disease or disorder including, but not

 

limited to, severe arthritis or a neurological or orthopedic

 

impairment that creates a severe mobility limitation.

 

     (x) "Port", except for the loop, means the entirety of local

 

exchange, including dial tone, a telephone number, switching

 

software, local calling, and access to directory assistance, a

 

white pages listing, operator services, and interexchange and

 

intra-LATA toll carriers.

 

     (y) "Primary basic local exchange service" means the provision

 

of 1 primary access line to a residential customer for voice

 

communication and shall include all of the following:

 

     (i) Not fewer than 100 outgoing calls per month.

 

     (ii) Not less than 12,000 outgoing minutes per month.

 

     (iii) Unlimited incoming calls.

 

     (y) (z) "Public safety system" means a communication system

 

operated by a public entity to provide emergency police, fire,

 

medical, and other first responder services. Public safety system

 

includes the Michigan state police communication system.

 

     (z) (aa) "Reasonable rate" or "just and reasonable rate" means

 


a rate that is not inadequate, excessive, or unreasonably

 

discriminatory. A rate is inadequate if it is less than the total

 

service long run incremental cost of providing the service.

 

     (aa) (bb) "Residential customer" means a person to whom

 

telecommunication services are furnished predominantly for personal

 

or domestic purposes at the person's dwelling.

 

     (bb) (cc) "Special access" means the provision of access

 

service, other than switched access service, to a local exchange

 

network for the purpose of enabling a provider to originate or

 

terminate telecommunication service within the exchange, including

 

the use of local private lines.

 

     (cc) (dd) "State institution of higher education" means an

 

institution of higher education described in sections 4, 5, and 6

 

of article VIII of the state constitution of 1963.

 

     (dd) (ee) "Telecommunications act of 1996" means Public Law

 

104-104.

 

     (ee) (ff) "Telecommunication provider" or "provider" means a

 

person that for compensation provides 1 or more telecommunication

 

services. Telecommunication provider does not include a provider of

 

commercial mobile service as defined in section 332(d)(1) of the

 

telecommunications act of 1996, 47 USC 332.

 

     (ff) (gg) "Telecommunication services" or "services" includes

 

regulated and unregulated services offered to customers for the

 

transmission of 2-way interactive communication and associated

 

usage. A telecommunication service is not a public utility service.

 

     (gg) (hh) "Toll service" means the transmission of 2-way

 

interactive switched communication between local calling areas.

 


Toll service does not include individually negotiated contracts for

 

similar telecommunication services or wide area telecommunications

 

service.

 

     (hh) (ii) "Total service long run incremental cost" means,

 

given current service demand, including associated costs of every

 

component necessary to provide the service, 1 of the following:

 

     (i) The total forward-looking cost of a telecommunication

 

service, relevant group of services, or basic network component,

 

using current least cost technology that would be required if the

 

provider had never offered the service.

 

     (ii) The total cost that the provider would incur if the

 

provider were to initially offer the service, group of services, or

 

basic network component.

 

     (ii) (jj) "Wide area telecommunications service" or "WATS"

 

means the transmission of 2-way interactive switched communication

 

over a dedicated access line.

 

     Sec. 103. (1) Except as otherwise provided in this act, this

 

act shall not be construed to prevent any person from providing

 

telecommunication services in competition with another

 

telecommunication provider.

 

     (2) The commission shall submit an annual report describing

 

the status of competition in telecommunication services in this

 

state, including, but not limited to, the toll and local exchange

 

service markets in this state. The report required under this

 

section shall be submitted to the governor and the house and senate

 

standing committees with oversight of telecommunication issues.

 

     (3) A provider shall submit to the commission all information

 


requested by the commission necessary for the preparation of the

 

annual report under this section.

 

     (4) Subsections (2) and (3) do not apply after the commission

 

issues its annual report under subsection (2) in 2013.

 

     Sec. 201. (1) Except as otherwise provided by this act or

 

federal law, the Michigan public service commission shall have has

 

the jurisdiction and authority to administer this act and all

 

federal telecommunications laws, rules, orders, and regulations

 

that are delegated to the state, including, but not limited to, the

 

authority to arbitrate and enforce interconnection agreements and

 

to establish rates in accordance with the standards set forth by

 

applicable law.

 

     (2) The commission shall exercise its jurisdiction and

 

authority consistent with this act and all federal

 

telecommunications laws, rules, orders, and regulations.

 

     Sec. 202. (1) In addition to the other powers and duties

 

prescribed by this act, the commission shall do all of the

 

following:

 

     (a) Establish by order the manner and form in which

 

telecommunication providers of regulated services within the state

 

keep accounts, books of accounts, and records in order to determine

 

the total service long-run incremental costs and imputation cost

 

requirements of this act of providing a service. The commission

 

requirements under this subdivision shall be consistent with any

 

regulations covering the same subject matter made by the federal

 

communications commission.

 

     (b) Require Except as otherwise provided in this subdivision,

 


require by order that a provider of a regulated service, including

 

access service, make available for public inspection and file with

 

the commission a schedule of the provider's rates, services, and

 

conditions of service, including access service provided by

 

contract. Except for access service, a provider is exempt from any

 

commission order requiring that provider to file with the

 

commission its rates, services, and conditions of regulated service

 

if the provider files a certification with the commission opting

 

out of the filing requirement. A certification under this

 

subdivision shall be signed by an officer of the provider.

 

     (c) Promulgate rules under section 213 to establish and

 

enforce quality standards for all of the following:

 

     (i) The provision of basic local exchange service to end users.

 

     (ii) The provision of unbundled network elements and local

 

interconnection services to providers which that are used in the

 

provision of basic local exchange service.

 

     (iii) The timely and complete transfer of an end user from 1

 

provider of basic local exchange service to another provider.

 

     (iv) Providers of basic local exchange service that cease to

 

provide the service to any segment of end users or geographic area,

 

go out of business, or withdraw from the state, including the

 

transfer of customers to other providers and the reclaiming of

 

unused telephone numbers.

 

     (d) Preserve the provision of high quality basic local

 

exchange service.

 

     (2) Rules promulgated under subsection (1)(c) shall include

 

remedies for the enforcement of the rules that are consistent with

 


this act and federal law. Rules promulgated under subsection

 

(1)(c)(ii) shall not apply to the provision of unbundled network

 

elements and local interconnection services subject to quality

 

standards in an interconnection agreement approved by the

 

commission. In promulgating any rules under subsection (1)(c), the

 

commission shall consider to what extent current market conditions

 

are sufficient to provide adequate service quality to basic local

 

exchange service end users. Any service quality rules promulgated

 

by the commission shall expire within 3 years of the effective date

 

of the rules. The commission may, prior to before the expiration of

 

the rules, promulgate new rules under subsection (1)(c). However,

 

the commission may promulgate new rules under subsection (1)(c)(iii)

 

at any time. Any service quality rules promulgated by the

 

commission under subsection (1)(c)(i) and any retail service quality

 

rules promulgated before January 1, 2006 shall expire on June 30,

 

2011.

 

     (3) The commission shall permit the electronic filing of any

 

pleadings, tariffs, or any other document required or allowed to be

 

filed with the commission under this act.

 

     Sec. 205. (1) The commission may investigate and resolve

 

complaints under this act. The penalties under this act shall not

 

be imposed for a violation that occurred more than 2 years before

 

the date the complaint was filed.

 

     (2) If the commission finds, after notice and hearing, that

 

the rates, quality, general availability, or conditions for a

 

regulated service violate this act, an order of the commission

 

under this act, or is adverse to the public interest, the

 


commission may require changes in how the telecommunication

 

services are provided. The commission's authority includes, but is

 

not limited to, the revocation of a license and issuing cease and

 

desist orders.

 

     Sec. 210. (1) Except under the terms of a mandatory protective

 

order, trade secrets and commercial or financial information

 

submitted under this act are exempt from the freedom of information

 

act, 1976 PA 442, MCL 15.231 to 15.246.

 

     (2) If information is disclosed pursuant to under a mandatory

 

protective order, then the information may be included in the

 

commission's evidentiary record if admissible, but shall remain

 

confidential.

 

     (3) There is a rebuttable presumption that cost studies,

 

customer usage data, marketing studies, and contracts between

 

providers are trade secrets or commercial or financial information

 

protected under subsection (1). The burden of removing the

 

presumption under this subsection is with the party seeking to have

 

the information disclosed.

 

     (4) Information regarding settlement, including a recommended

 

settlement issued by a mediator in a proceeding, shall be disclosed

 

only to the parties to the proceeding unless all parties consent to

 

disclosure. A mediator's recommended settlement may be disclosed to

 

the commission after the commission has issued a final order. The

 

administrative law judge assigned to any contested case proceeding

 

arising from a mediation shall not be made aware of the acceptance

 

or rejection by the parties of the recommended settlement, or the

 

terms of the recommended settlement. The parties to the mediation

 


shall not disclose or reveal the terms of the recommended

 

settlement to anyone other than the parties to the mediation.

 

     Sec. 213. (1) Subject to section 201 and limited to its

 

specific authority over a service as provided under this act, the

 

commission may promulgate rules under the administrative procedures

 

act of 1969, 1969 PA 306, MCL 24.201 to 24.328.

 

     (2) The following administrative rules shall not apply to

 

telecommunication providers or telecommunication services:

 

     (a) Electric power and communication lines: R 460.581 to R

 

460.592.

 

     (b) Intrastate telephone services and facilities: R 460.1951

 

to R 460.1968.

 

     (c) Filing procedures for communications common carriers

 

tariffs: R 460.2051 to R 460.2057.

 

     (d) Consumer standards and billing practices, residential

 

telephone service: R 460.2211 to R 460.2279.

 

     (e) Uniform systems of accounts for class A and class B

 

telephone companies: R 460.9041 and R 460.9059.

 

     (2) (3) A proceeding before the commission to promulgate rules

 

under this act shall be concluded within 180 days from the date

 

that the proceeding is initiated.

 

     (3) The following administrative rules are rescinded:

 

     (a) Privacy standards for telecommunication services, R

 

484.201 to R 484.208 of the Michigan administrative code.

 

     (b) Billing standards for basic residential telecommunication

 

service, R 484.301 to R 484.386 of the Michigan administrative

 

code.

 


     (c) Telecommunications service quality, R 484.519 to R 484.571

 

of the Michigan administrative code.

 

     Sec. 303. (1) The sale or transfer of shares of stock of a

 

provider of primary basic local exchange service is not a sale or

 

transfer of a license or a discontinuance of service.

 

     (2) The commission has the authority to approve or deny a

 

proposed addition, elimination, or modification of an area code in

 

this state. The commission shall give public notice and shall

 

conduct a public hearing in the affected geographic area before an

 

addition, elimination, or modification of an area code is made in

 

this state.

 

     (3) A license issued under this act is not transferable to an

 

unlicensed provider.

 

     (4) In case of the bankruptcy of a licensed provider, the

 

commission shall establish the procedures for the transfer of the

 

license to another qualified provider.

 

     Sec. 304. (1) The rates for primary basic local exchange

 

service shall be just and reasonable. Each provider shall set the

 

initial rates for primary basic local exchange service to be

 

effective no later than April 1, 2006. Except as provided under

 

section 310a or a higher rate approved by the commission under

 

subsection (2)(d), the initial rates may not exceed the rates for

 

the lowest cost calling plan that includes a limited number of

 

outgoing calls of the provider in place before the rates are set

 

under this subsection. If a provider does not offer a calling plan

 

with a limited number of outgoing calls, the provider shall set the

 

initial rate for primary basic local exchange service which shall

 


be just and reasonable and may be subject to commission review.

 

     (2) A provider may alter its rates for primary basic local

 

exchange services by 1 or more of the following:

 

     (a) Filing with the commission notice of a reduction in a

 

primary basic local exchange rate. A rate alteration under this

 

subdivision shall become effective without commission review or

 

approval.

 

     (b) Filing with the commission a notice of an increase in a

 

primary basic local exchange rate to a level not to exceed the rate

 

established under subsection (1) or subdivisions (c) and (d). A

 

rate alteration under this subdivision is effective without

 

commission review or approval.

 

     (c) Filing with the commission notice of an increase in a

 

basic local exchange rate that does not exceed 1% less than the

 

consumer price index. Unless the commission determines that the

 

rate alteration exceeds the allowed increase under this

 

subdivision, the rate alteration shall take effect 90 days from the

 

date of the notice required under subsection (3). As used in this

 

subdivision, "consumer price index" means the most recent reported

 

annual average percentage increase in the Detroit consumer price

 

index for all items for the prior 12-month period by the United

 

States department of labor.

 

     (d) Filing with the commission an application to increase a

 

primary basic local exchange rate in an amount greater than that

 

allowed under subsection (1) or subdivision (c). The application

 

shall be accompanied with sufficient documentary support that the

 

rate alteration is just and reasonable. The commission shall make a

 


determination within the 90-day period provided for in subsection

 

(5) of 1 of the following:

 

     (i) That the rate alteration is just and reasonable.

 

     (ii) That a filing under section 203 is necessary to review the

 

rate alteration.

 

     (3) Notice to customers of a rate alteration is required for a

 

rate alteration under subsection (2)(c) or (d) and shall be

 

included in or on the bill of each affected customer of the

 

provider at least 1 billing cycle before the effective date of the

 

rate alteration.

 

     (4) The notice required under subsection (3) shall contain at

 

least all of the following information:

 

     (a) A statement that the customer's rate may change.

 

     (b) An estimate of the amount of the annual change for the

 

typical residential customer that would result by the rate change.

 

     (c) A statement that a customer may comment on or receive

 

complete details of the rate alteration by calling or writing the

 

commission. The statement shall also include the telephone number

 

and address of the commission. Complete details of the rate

 

alteration shall be provided free of charge to the customer at the

 

expense of the provider.

 

     (5) Except as otherwise provided in subsections (2) and (6),

 

an altered primary basic local exchange rate shall take effect 90

 

days from the date of the notice required by subsection (3).

 

     (6) Upon receiving a complaint or pursuant to a determination

 

under subsection (2)(d), the commission may require a filing under

 

section 203 to review a proposed rate alteration under subsection

 


(2)(d). The commission's final order may approve, modify, or reject

 

the rate alteration.

 

     (7) In reviewing a rate alteration under subsection (6), the

 

commission shall consider only 1 or more of the following factors

 

if relevant to the rate alteration as specified by the provider:

 

     (a) Total service long run incremental cost of basic local

 

exchange services.

 

     (b) Comparison of the proposed rate to the rates charged by

 

other providers in this state for the same service.

 

     (c) Whether a new function, feature, or capability is being

 

offered as a component of basic local exchange service.

 

     (d) Whether there has been an increase in the costs to provide

 

basic local exchange service in the geographic area of the proposed

 

rate.

 

     (e) Whether the provider's further investment in the network

 

infrastructure of the geographic area of the proposed rate is

 

economically justifiable without the proposed rate.

 

     (8) A provider shall be allowed only 1 rate increase for each

 

regulated service during any 12-month period.

 

     (1) (9) A call made to a local calling area adjacent to the

 

caller's local calling area shall be is considered a local call and

 

shall be billed as a local call. Effective December 31, 2007, a

 

call made to a called party who is not located within the

 

geographic area of the caller's local calling area or an adjacent

 

local calling area as defined by the commission's order in case

 

numbers U-12515 and U-12528, dated February 5, 2001, is not a local

 

call if the tariff of the provider originating the call does not

 


classify the call as a local call. The commission shall convene a

 

workgroup of interested parties for the purpose of resolving issues

 

surrounding virtual NXX. Virtual NXX is the assignment of a

 

telephone number to customers who are not physically located in the

 

exchange to which the NXX is assigned. The workgroup shall consider

 

the utilization of virtual NXX services to transport interexchange

 

traffic and the associated inter-carrier compensation. Prior to

 

July 1, 2006, the commission shall submit a report to the governor

 

and the house and senate standing committees with oversight of

 

telecommunication issues on the progress of workgroup discussions.

 

The report shall include a commission policy statement relating to

 

the provision of virtual NXX services, and recommendations for

 

legislation, if any.

 

     (10) A provider not in compliance with subsection (9), or not

 

already the subject of a commission order on adjacent local

 

calling, shall submit to the commission an adjacent local calling

 

plan to implement subsection (9) no later than October 1, 2006. In

 

reviewing the plan, the commission shall give consideration to the

 

revenues lost and additional cost incurred by the provider in

 

implementing the plan and shall approve or modify the plan or find

 

that the plan is not required because a cost benefit analysis

 

demonstrates that the plan is not in the best interest of the

 

customers.

 

     (11) An alteration by a provider to the rate of a package,

 

combination, or bundle of telecommunication or other services which

 

includes primary basic local exchange service is not subject to

 

this section as long as the primary basic local exchange service

 


component of the package, combination, or bundle is available for

 

purchase on a stand-alone basis.

 

     (12) A provider shall offer its unregulated calling features

 

on a stand-alone basis to its primary basic local exchange service

 

customers. The purchase of a calling feature under this subsection

 

shall not affect the regulated rate of the primary basic local

 

exchange service.

 

     (13) A person with disabilities or who is voluntarily

 

providing a service for an organization classified by the internal

 

revenue service as a section 501(c)(3) or (19) organization, or a

 

person who provides a service for a congressionally chartered

 

veterans organization or their duly authorized foundations, is

 

exempt from the 100 calls per month limitation and shall receive a

 

flat rate allowing unlimited calls per month. A person exempt from

 

the call cap under this subsection shall not be charged a rate

 

greater than the flat rate charged residential customers for

 

primary basic local exchange service.

 

     (14) Except as provided in subsection (15), for the purposes

 

of this section and the act, providers who, together with any

 

affiliated providers, provide basic local exchange service or basic

 

local exchange and toll service to less than 250,000 end-users in

 

this state may determine total service long run incremental cost

 

through preparation of a cost study or may determine that their

 

total service long run incremental cost is the same as that of a

 

provider with more than 250,000 end-users.

 

     (2) (15) A provider of basic local exchange service with less

 

than 15,000 10,000 end-users in this state may determine that their

 


total service long run incremental cost is the same as that of a

 

provider with more than 250,000 end-users.

 

     (16) A provider shall file with the commission for review and

 

approval a tariff for the rates and charges for calls made that

 

exceed the 100-call limit of primary basic local exchange service.

 

     Sec. 305. A provider of basic local exchange service shall not

 

do any of the following:

 

     (a) Discriminate against another provider by refusing or

 

delaying access service to the local exchange.

 

     (b) Refuse or delay interconnections or provide inferior

 

connections to another provider.

 

     (c) Degrade the quality of access service provided to another

 

provider.

 

     (d) Impair the speed, quality, or efficiency of lines used by

 

another provider.

 

     (e) Develop new services to take advantage of planned but not

 

publicly known changes in the underlying network.

 

     (f) Refuse or delay a request of another provider for

 

information regarding the technical design, equipment capabilities

 

and features, geographic coverage, and traffic patterns of the

 

local exchange network.

 

     (g) Refuse or delay access service or be unreasonable in

 

connecting another provider to the local exchange whose product or

 

service requires novel or specialized access service requirements.

 

     (h) Upon a request, fail to fully disclose in a timely manner

 

all available information necessary for the design of equipment

 

that will meet the specifications of the local exchange network.

 


     (i) Discriminate against any provider or any party who

 

requests the information for commercial purposes in the

 

dissemination of customer proprietary information. A provider shall

 

provide without unreasonable discrimination or delay telephone

 

directory listing information and related services to persons

 

purchasing telephone directory listing information to the same

 

extent and in the same quality as provided to the provider,

 

affiliates of the provider, or any other listing information

 

purchaser.

 

     (j) Refuse or delay access service by any person to another

 

provider.

 

     (k) Sell, lease, or otherwise transfer an asset to an

 

affiliate for an amount less than the fair market value of the

 

asset.

 

     (l) Buy, lease, or otherwise acquire an asset from an affiliate

 

of the provider for an amount greater than the fair market value of

 

the asset.

 

     (k) (m) Bundle unwanted services or products for sale or lease

 

to another provider.

 

     (l) (n) Perform any act that has been prohibited by this act or

 

an order of the commission.

 

     (m) (o) Sell services or products, extend credit, or offer

 

other terms and conditions on more favorable terms to an affiliate

 

of the provider than the provider offers to other providers.

 

     (p) Discriminate in favor of an affiliated burglar and fire

 

alarm service over a similar service offered by another provider.

 

     Sec. 305a. (1) Except as otherwise provided by federal law,

 


where technically feasible, a provider originating or forwarding an

 

intrastate call that is terminated on the network of another

 

provider shall do all of the following:

 

     (a) For originated calls, transmit the telephone number of the

 

party originating the call. The telephone number shall be

 

transmitted without alteration in the network signaling

 

information.

 

     (b) For forwarded calls, transmit the telephone number of the

 

party originating the call to the extent such that information has

 

been provided by the originating carrier. The telephone number

 

shall be transmitted without alteration in the network signaling

 

information.

 

     (2) The commission may shall investigate complaints alleging

 

violations of this section and may initiate proceedings under

 

section 203 to resolve disputes between providers regarding

 

identification of traffic and disputes regarding compensation

 

rights and obligations between providers who originate, forward, or

 

terminate intrastate traffic.

 

     (3) If the commission determines that the telephone number has

 

not been transmitted as required by this section, the provider

 

against whom the complaint was filed shall demonstrate that it was

 

not technically feasible to transmit the information, or that it

 

had a legitimate business or other good faith reason for not

 

transmitting the telephone number.

 

     (4) If the commission determines that a provider violated this

 

section, the commission shall determine if the violation resulted

 

in a nonpayment or underpayment of compensation to the complaining

 


provider under the terms of the parties' compensation agreement or

 

its intrastate access tariff. The commission shall determine the

 

amount of the nonpayment or underpayment and order the violating

 

provider to make payment. The commission may shall assess a fine

 

against the violating provider in an amount equal to 2 times the

 

payment amount, or and may take any other action authorized by

 

Michigan law that it considers necessary.

 

     (5) A provider that originates an intrastate call subject to

 

section 251(b)(5) of the telecommunications act of 1996, 47 USC

 

251, shall agree to establish a reciprocal compensation arrangement

 

for the termination of those calls. Originating and terminating

 

providers shall agree to begin negotiations no more than 30 days

 

after the originating provider receives a request from a

 

terminating provider to establish an arrangement. During the

 

negotiation period, reciprocal compensation rates shall be assessed

 

by the terminating carrier under an interim arrangement with the

 

originating carrier. Originating and terminating providers shall

 

use good faith efforts to conclude negotiations and finalize an

 

agreement within a reasonable time period.

 

     (6) A provider that originates an intrastate intra-LATA call

 

subject to a terminating carrier's intrastate access tariffs shall

 

pay the tariffed rate for termination of the call.

 

     (7) The commission may resolve disputes under this section

 

between originating and terminating providers related to

 

negotiation of the reciprocal compensation agreement and the

 

payment of the tariffed rates.

 

     Sec. 305b. A provider of any telecommunication service shall

 


do all of the following:

 

     (a) Prior to the customer purchasing the service or upon Upon

 

request, provide each customer a clear and simple explanation of

 

the terms and conditions of the services purchased by the customer

 

including, but not limited to, a statement of all fees, charges,

 

and taxes that will be included in the customer's monthly bill.

 

     (b) The statement required under subdivision (a) shall include

 

a good faith estimate by the provider of the actual monthly cost

 

that the customer will be required to pay if the service is

 

purchased.

 

     (c) Comply with all federal and state requirements regarding

 

truth in billing, E 9-1-1 services, and primary basic local

 

exchange service.

 

     (d) If E 9-1-1 service is not available to the customer,

 

ensure that the customer has an alternative means to reach

 

emergency service responders.

 

     (e) Comply with sections 505 and 507.

 

     Sec. 305c. A provider of basic local exchange service shall

 

comply with the following emergency power requirements:

 

     (a) A facilities-based provider shall equip each central

 

office, remote switch, remote line unit, and interexchange toll

 

switching office or access tandem with a minimum of 3 hours of peak

 

load battery reserve, if permanent auxiliary power is installed,

 

and 5 hours of battery reserve, if permanent emergency power is not

 

installed, or 8 hours of battery reserve if the central office is

 

in a remote location. A facilities-based provider shall have

 

available a mobile power unit to be delivered and connected to

 


central offices, remote switches, and remote line units within 8

 

hours.

 

     (b) An E 9-1-1 service supplier shall provide 24-hour, 7-day-

 

a-week database access to permit information to be acquired or

 

corrected.

 

     (c) A provider, E 9-1-1 service supplier, public safety

 

answering point, or any entity providing or maintaining E 9-1-1

 

database information shall correct each error in the 9-1-1 system

 

or database within 1 business day.

 

     Sec. 309. (1) A provider of basic local exchange service shall

 

provide to each customer local directory assistance and may

 

distribute a printed telephone directory to each customer. If a

 

provider of basic local exchange service elects not to distribute a

 

printed telephone directory to each customer, a customer may

 

request either a printed telephone directory or an electronic

 

telephone directory from the provider that shall provide that

 

directory at no additional charge to the customer. , an annual

 

printed telephone directory.

 

     (2) A provider of basic local exchange service shall provide

 

each customer at no additional charge the option of having access

 

to 900 prefix services blocked through the customer's exchange

 

service.

 

     Sec. 310a. (1) After June 1, 2007, all providers of

 

telecommunication services in this state shall not charge, assess,

 

or impose on end-users an intrastate subscriber line charge or end-

 

user line charge.

 

     (2) If a provider is charging, assessing, or imposing an

 


intrastate subscriber line charge or end-user line charge on July

 

1, 2005, the provider may no later than June 1, 2007 file with the

 

commission under section 304(2)(d) notice of an increase in the

 

primary basic local exchange rate in an amount not to exceed the

 

provider's intrastate subscriber line charge or end-user line

 

charge in effect on July 1, 2005.

 

     Sec. 313. (1) A telecommunication provider that provides

 

either basic local exchange or toll service, or both, may shall not

 

discontinue either service to an exchange unless 1 or more

 

alternative telecommunication providers for toll service, or 2 or

 

more alternative providers for basic local exchange service, are

 

furnishing the same telecommunication a comparable voice service to

 

the customers in the exchange. A comparable voice service includes

 

any 2-way voice service offered through any form of technology that

 

is capable of placing and receiving calls from a provider of basic

 

local exchange service, including voice over internet protocol

 

services and wireless services.

 

     (2) A telecommunication provider proposing to discontinue a

 

regulated service to an exchange shall file a notice of the

 

discontinuance of service with the commission, publish the notice

 

in a newspaper of general circulation within the exchange, provide

 

notice to each of its customers within the exchange by first-class

 

mail or within customer bills, and provide other reasonable notice

 

as required by the commission.

 

     (3) Within 30 60 days after the date of publication or receipt

 

of the notice required by subsection (2), a person or other

 

telecommunication provider affected by a discontinuance of services

 


by a telecommunication provider may apply to the commission to

 

determine if the discontinuance of service is authorized pursuant

 

to under this act. Within 90 days after the date of publication of

 

the notice required by subsection (2), the commission may, in

 

response to a request or on its own initiative, commence a

 

proceeding to determine if the discontinuance of service is

 

authorized under this act. The commission has 180 days from the

 

date any proceeding is initiated under this subsection to issue its

 

final order. A provider shall not discontinue service unless it has

 

provided at least 60 days' notice to each customer after a

 

commission order has been issued under this subsection or after the

 

last day for initiating a proceeding under this subsection.

 

     (4) Discontinuance of basic local exchange service under this

 

section by an incumbent local exchange carrier does not affect the

 

requirements of that incumbent local exchange carrier under federal

 

law. As used in this subdivision, "incumbent local exchange

 

carrier" means that term as defined in section 251(h) of the

 

telecommunications act of 1996, 47 USC 251.

 

     Sec. 315. (1) The commission shall require each provider of

 

basic local exchange service to provide a text telephone-

 

telecommunications device for the deaf at costs cost to each

 

individual who is certified as deaf or hard of hearing or speech-

 

impaired by a licensed physician, licensed audiologist, or

 

qualified state agency, and to each public safety answering point

 

as defined in section 102 of the emergency telephone 9-1-1 service

 

enabling act, 1986 PA 32, MCL 484.1102.

 

     (2) The commission shall require each provider of basic local

 


exchange service to provide a telecommunication relay service

 

whereby persons using a text telephone-telecommunications device

 

for the deaf can communicate with persons using a voice telephone

 

through the use of third party intervention or automated

 

translation. Each provider of basic local exchange service shall

 

determine whether to provide a telecommunication relay service on

 

its own, jointly with other basic local exchange providers, or by

 

contract with other telecommunication providers. The commission

 

shall determine the technical standards and essential features of

 

text telephone and telecommunication relay service to ensure their

 

compatibility and reliability.

 

     (3) The Michigan telecommunication relay service advisory

 

board is created within the department. The board shall consist of

 

9 members. One member shall be the chair of the commission or his

 

or her designated representative. One member shall be the director

 

of the division on deaf and hard of hearing within the department

 

or his or her designated representative. One member shall be a deaf

 

consumer appointed by the director of the department upon the

 

recommendation of the Michigan deaf association. One member shall

 

be a hard of hearing consumer appointed by the department upon the

 

recommendation of Michigan self-help for hard of hearing. One

 

member shall be a speech impaired consumer appointed by the

 

director of the department. Four members shall be appointed by the

 

director of the department to represent telecommunication

 

providers. Appointed members shall be appointed for terms of 4

 

years. A vacancy on the board shall be filled in the same manner as

 

the original appointment for the remainder of the unexpired term.

 


     (4) The board shall designate from among its appointed members

 

a chairperson and vice-chairperson, who shall serve for 2-year

 

terms and who may be reelected. The board shall meet not less than

 

4 times each year. Special meetings may be called by the

 

chairperson, or upon written request of not less than 4 board

 

members. Meetings shall be held at a location designated by the

 

chairperson.

 

     (5) Members of the board shall serve without compensation, but

 

shall be reimbursed for actual and necessary expenses.

 

     (6) Staff services shall be performed by personnel of the

 

department. Assistance shall also be made available, as requested

 

by the board, from other agencies, departments, and authorities of

 

the state. The board may employ a staff to assist it in the

 

performance of its duties, subject to civil service rules and

 

within fiscal restraints.

 

     (7) A majority of the members appointed to and serving on the

 

board constitute a quorum. A majority vote of the members voting

 

shall be required to pass upon any question, action, or business of

 

the board.

 

     (8) The business performed by the board shall be conducted at

 

a public meeting of the board. The board shall keep minutes of its

 

proceedings, showing the vote of each member on each proposition or

 

question, or indicating if a member is absent or fails to vote. A

 

record of board action and business shall be made and maintained.

 

     (9) A writing prepared, owned, used, in the possession of, or

 

retained by the board in the performance of an official function

 

shall be made available to the public.

 


     (3) (10) Rates and charges for calls placed through a

 

telecommunication relay service shall not exceed the rates and

 

charges for calls placed directly from the same originating

 

location to the same terminating location. Unless ordered by the

 

commission, a provider of a telecommunications relay service shall

 

not be required to handle calls from public telephones except for

 

calls charged collect , or to cash, to a credit card, or a third

 

party number.

 

     (4) (11) Notwithstanding any other provision of this act, a

 

provider may offer discounts on toll calls where a text telephone-

 

telecommunications device for the deaf is used. The commission

 

shall not prohibit such discounts on toll calls placed through a

 

telecommunication relay service.

 

     (5) (12) The commission shall establish a rate for each

 

subscriber line of a provider to allow the provider to recover

 

costs incurred under this section and may waive the costs assessed

 

under this section to individuals who are deaf or severely hearing

 

impaired or speech impaired. The rate established by the commission

 

under this subsection may be assessed as a line item on an end-

 

user's bill.

 

     (13) No later than January 1, 2008, the board shall conduct a

 

study and report to the governor and the house and senate standing

 

committees with oversight of telecommunication issues on the

 

ability for deaf, hard of hearing, and speech-impaired customers to

 

access telecommunication services. The report shall include, but is

 

not limited to, activities by the commission to ensure reasonable

 

access, impediments to access, identification of activities in

 


other states to improve access, and recommendations for

 

legislation, if any.

 

     (14) As used in this section:

 

     (a) "Board" means the Michigan telecommunication relay service

 

advisory board created under subsection (3).

 

     (b) "Department" means the department of labor and economic

 

growth.

 

     Sec. 316. (1) The commission shall require each provider of

 

residential basic local exchange service to offer certain low

 

income customers the availability of basic local exchange service

 

and access service at reduced rates as described in subsections (2)

 

and (3).

 

     (2) Except as provided under subsections (3) and (4), the rate

 

reductions for low income customers shall be at a minimum, 20% of

 

the basic local exchange rate or $8.25, which shall be, inclusive

 

of any federal contribution, whichever is greater.

 

     (3) If Except as provided under subsection (4), if the low

 

income customer is 65 years of age or more older, the rate

 

reduction shall be, at a minimum, 25% of the basic local exchange

 

rate or $12.35, which shall be inclusive of any federal

 

contribution, whichever is greater.

 

     (4) The total reduction under subsection (2) or (3) shall not

 

exceed 100% of all end-user common line charges and the basic local

 

exchange rate. The dollar amounts in subsections (2) and (3) shall

 

be adjusted annually to reflect any increases or decreases in the

 

federal contribution.

 

     (5) To qualify for the reduced rate under this section, the

 


person's annual income shall not exceed 150% of the federal poverty

 

income standards as determined by the United States office of

 

management and budget guidelines published annually in the federal

 

register by the United States department of health and human

 

services and as approved by the state treasurer, or the person must

 

participate in 1 of the following federal assistance programs:

 

     (a) Medicaid.

 

     (b) Food stamps.

 

     (c) Supplemental security income.

 

     (d) Federal public housing assistance.

 

     (e) Low-income home energy assistance program.

 

     (f) National school lunch program's free lunch program.

 

     (g) Temporary assistance for needy families.

 

     (6) The commission shall establish a rate for each subscriber

 

line of a provider to allow the provider to recover costs incurred

 

under this section. The rate established by the commission under

 

this subsection may be assessed as a line item on an end-user's

 

bill.

 

     (7) The commission shall take necessary action to notify the

 

general public of the availability of lifeline services including,

 

but not limited to, public service announcements, newspaper

 

notices, and such any other notice reasonably calculated to reach

 

those who may benefit from the services.

 

     Sec. 353a. (1) When negotiating a successor interconnection

 

agreement, unless the parties agree otherwise, the parties shall

 

use an interconnection agreement which has been approved by the

 

commission in the 3-year period immediately preceding the

 


commencement of negotiations as the baseline document. A party

 

requesting the adoption of language different than that found in

 

the baseline document in an arbitration proceeding bears the burden

 

of persuasion that the requested change is lawful and appropriate.

 

     (2) If a party negotiating an interconnection agreement takes

 

a position that the opposing party believes is contrary to a prior

 

ruling of the commission in an arbitration proceeding, the opposing

 

party shall may file a motion with the commission for a

 

determination under this section. The motion shall be filed no

 

later than 90 days from the commencement of negotiations. The

 

commission shall rule upon the motion within 21 days of the date

 

the motion is filed, and the commission shall determine the extent

 

to which the issue may be relitigated.

 

     Sec. 401. (1) Except as otherwise provided by law or preempted

 

by federal law, the commission shall does not have authority over

 

enhanced services, paging, cellular, mobile, answering services,

 

retail broadband service, video, cable service, pay-per-view,

 

shared tenant, private networks, financial services networks, radio

 

and television, WATS, personal communication networks, municipally

 

owned telecommunication system, 800 prefix services, burglar and

 

fire alarm services, energy management services, except for state

 

institutions of higher education the reselling of centrex or its

 

equivalent, payphone services, interconnected voice over internet

 

protocol service, and the reselling of an unlicensed

 

telecommunication service. The foregoing services listed in this

 

subsection shall not be considered part of basic local exchange

 

service.

 


     (2) The commission shall have has authority over the

 

telecommunication services specifically provided for in this act.

 

     (3) This section does not modify or affect either of the

 

following:

 

     (a) The authority of a provider or the commission to act

 

pursuant to or enforce 47 USC 251, 47 USC 252, any lawful and

 

applicable tariff, or any state law, regulation, or order related

 

to wholesale rights and obligations, including the rights and

 

obligations of local exchange carriers to interconnect and exchange

 

voice traffic.

 

     (b) The payment of switched access rates or other intercarrier

 

compensation rates, as applicable.

 

     Sec. 502. (1) A provider of a telecommunication basic local

 

exchange service shall not do any of the following:

 

     (a) Make a statement or representation, including the omission

 

of material information, regarding the rates, terms, or conditions

 

of providing a telecommunication service that is intentionally

 

false, misleading, or deceptive. As used in this subdivision,

 

"material information" includes, but is not limited to, a good

 

faith estimate of all applicable fees, taxes, and charges that will

 

be billed to the end-user, regardless of whether the fees, taxes,

 

or charges are authorized by state or federal law.

 

     (b) Charge an end-user for a subscribed service that for which

 

the end-user did not make an initial affirmative order. Failure to

 

refuse an offered or proposed subscribed service is not an

 

affirmative order for the service.

 

     (c) If an end-user has canceled a service, charge the end-user

 


for service provided after the effective date the service was

 

canceled.

 

     (d) If a residential end-user has orally ordered a service,

 

fail to confirm the order in writing within 15 days after the

 

service is ordered.

 

     (e) State to an end-user that their basic local exchange

 

service or other regulated service will be discontinued unless the

 

end-user pays a charge that is due for an unregulated service.

 

     (f) Disparage the services, business, or reputation of another

 

by false, deceptive, or misleading representation of fact.

 

     (g) Represent to a party to whom services are supplied that

 

the services are being supplied in response to a request made by or

 

on behalf of the party when they are not.

 

     (d) (h) Cause a probability of confusion or a misunderstanding

 

as to the legal rights, obligations, or remedies of a party to a

 

transaction by making a an intentionally false, deceptive, or

 

misleading statement or by failing to inform the customer of a

 

material fact, the omission of which is deceptive or misleading.

 

     (e) (i) Represent or imply that the subject of a transaction

 

will be provided promptly, or at a specified time, or within a

 

reasonable time, if the provider knows or has reason to know it

 

will not be so provided.

 

     (j) Cause coercion and duress as a result of the time and

 

nature of a sales presentation.

 

     (f) (k) Require the purchase of a regulated service of the

 

provider as a condition of purchasing an unregulated service.

 

     (g) (l) If a bona fide dispute exists between a customer and

 


the provider, disconnect the service to the customer before the

 

resolution of a that dispute.

 

     (2) When the commission has authority to bring a proceeding

 

for a violation of this section, the commission may accept an

 

assurance of discontinuance of a method, act, or practice which

 

that is alleged to be unlawful under this section from the person

 

who is alleged to have engaged, be engaging, or be about to engage

 

in the method, act, or practice. The assurance shall not be of

 

discontinuance is not an admission of guilt or and shall not be

 

introduced in any other proceeding. Unless rescinded by the parties

 

or voided by the court for good cause, the parties to the assurance

 

of discontinuance may be enforced enforce the assurance in the

 

circuit court. by the parties to the assurance. The assurance of

 

discontinuance may include a stipulation for any of the following:

 

     (a) The voluntary payment by the person for the cost of

 

investigation.

 

     (b) An amount to be held in escrow pending the outcome of an

 

action.

 

     (c) An amount for restitution to an aggrieved person.

 

     Sec. 503. (1) The commission shall promulgate rules that

 

establish privacy guidelines in the providing of telecommunication

 

services.

 

     (2) The rules promulgated under this section shall include,

 

but need not be limited to, protections against the releasing of

 

certain customer information and customer privacy intrusions.

 

     (3) A person who obtains an unpublished telephone number using

 

a telephone caller identification service shall not do any of the

 


following without the written consent of the customer of the

 

unpublished telephone number:

 

     (a) Disclose the unpublished telephone number to another

 

person for commercial gain.

 

     (b) Use the unpublished telephone number to solicit business.

 

     (c) Intentionally disclose the unpublished telephone number

 

through a computer data base, on-line bulletin board, or other

 

similar mechanism.

 

     Enacting section 1. Sections 301a, 306, 308, 309a, 309b, 311,

 

312, 314, 321, 362, 504, and 602 of the Michigan telecommunications

 

act, 1991 PA 179, MCL 484.2301a, 484.2306, 484.2308, 484.2309a,

 

484.2309b, 484.2311, 484.2312, 484.2314, 484.2321, 484.2362,

 

484.2504, and 484.2602, are repealed.